Onze publicaties Annual report 2017 Customers Our customers count on us for a flawless energy supply. To switch on the lights, turn on the heating, charge their phone, shop online and drive safely. At any time, and wherever they are. Lees meer Onze publicaties Annual report 2017 Pillar 1: support customers in making choices Customers are gaining more and more influence over the energy system. That is why we are offering them incentives to make choices that are not just good for them, but also for our energy system as a whole. Lees meer Onze publicaties Annual report 2017 Pillar 2: new open networks Alternative infrastructures are increasingly being set up and Alliander is investing in their development. Examples are heating networks and microgrids. Lees meer Onze publicaties Annual report 2017 Pillar 3: digitisation Advancing ICT is rapidly unlocking new digital opportunities for operating our networks. Lees meer Onze publicaties Annual report 2017 Pillar 4: excellent network management is the basis Our energy networks are among the most reliable in the world. We will ensure they remain so in the future. Thanks to efficient management, we are keeping the existing networks affordable. Lees meer